Refund Policy
At meaningfulsgifts.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund process.
Eligibility for Refunds
To be eligible for a refund, your item must be unused, in its original packaging, and in the same condition as when you received it. You must request a refund within 14 days of receiving your order.
Non-Refundable Items
Certain items are exempt from refunds, including:
- Gift cards
- Personalized or custom-made products
- Items marked as “final sale”
How to Request a Refund
To initiate a refund, please contact our customer service team. Provide your order number and the reason for your return. Once your request is approved, we will provide instructions on how to return the item.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product). We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
Processing Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, check with your bank or payment provider first. If the issue persists, contact us for further assistance.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us, and we will guide you through the process.
Questions?
If you have any questions about our refund policy, please reach out to our customer service team for support.